To obtain service, contact Genesis Arms® at https://genesisarms.com/warranty/. For warranty service you must satisfy all terms and restrictions set forth in the Limited Warranty below and obtain a Return Material Authorization (“RMA”) before shipping any item to Genesis Arms. It is important that the owner comply with all applicable federal, state and local laws and regulations in the shipment of firearms to Genesis Arms and consider obtaining insurance to protect the package. Before shipping any product to Genesis Arms, please ensure the following: You have contacted Genesis Arms and obtained an RMA; (1) The item has not been modified in any way, is clean, and any accessories have been removed from the product (unless otherwise instructed by a Genesis Arms technical support agent). (2) There is no ammunition in the item or its packaging. (3) If you are returning a firearm, please ensure it is completely unloaded and cleared. (4) The completed RMA form has been placed inside the packaging; and (5) The RMA number has been clearly written on the outside of the packaging. Any failure to follow these instructions could result in your package being refused by Genesis Arms and returned to you without repairs at your expense. This warranty gives you specific legal rights, and you may have other legal rights, which vary from state to state.
LIMITED WARRANTY
Genesis Arms warrants genuine Genesis Arms firearms, upper receivers, lower receivers, rails and barrels (“Goods”) purchased directly from Genesis Arms or one of its authorized, licensed dealers against defects in materials and workmanship, for a period of (1) one year (14) fourteen days from the date of purchase by a consumer either directly from Genesis Arms or through an authorized Genesis Arms dealer.
ORIGINAL OWNER
This warranty only applies to the Original Owner and any transfer of the Goods by the Original Owner voids this warranty. Firearms purchased for use in, or which are used in, a commercial setting (e.g., range rentals) are specifically excluded from this warranty. Genesis Arms’ Limited Warranty does not warrant the Goods against normal wear and tear and certain “Wear Items” which are items consumed or expended by its normal use including springs, pins, barrels, and similar items are not covered by any stated warranty. User actions such as improper maintenance, product misuse (including criminal misuse, negligence, or use under the influence of drugs or alcohol), accidental damage, or damage caused by improper handling, unapproved modifications to the product, defective/improper ammunition, corrosion, or any other damage due to exposure to the elements may void the warranty above. Accessories from other manufacturers (e.g., optics, suppressors, flash hiders, slings, parts with glass or electronic components, etc.) may be warranted by their original manufacturers but are not covered by this limited warranty. Defective, reloaded, and/or improper ammunition and any damage resulting therefrom is also not covered by this limited warranty. Genesis Arms shall, in its sole and absolute discretion, make the final determination as to causation of any damage and whether its goods are defective. In the event of a warranty claim pursuant to this Section, Genesis Arms will, at its sole discretion, either, without charges other than charges for shipping and insurance, (1) repair the Goods, including replacing defective parts with new or refurbished parts, or (2) replace the Goods with Goods of equal or greater value. If Goods are replaced pursuant to this Section, Genesis Arms will keep such returned Goods. Warranty claims involving components that were lost or damaged due to user error may, at Genesis Arms’ sole discretion, be subject to a fee for replacement parts. An issuance of an RMA does not constitute a guaranty to warrant any or all the parts needed to repair item. Neither issuance of an RMA nor performance of any warranty service or repair, nor provision of any replacement part, shall, under any circumstances, extend the warranty period hereunder. The Buyer’s sole and exclusive remedy shall be as set forth herein. UNLESS OTHERWISE REQUIRED BY LAW, IN NO EVENT SHALL GENESIS ARMS BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE, OR ANY INCIDENTAL, PUNITIVE, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO BUYER’S USE OR INABILITY TO USE GENESIS ARMS’ GOODS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF GENESIS ARMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITED WARRANTY IS IN LIEU OF, AND GENESIS ARMS DISCLAIMS, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, SUCH WARRANTIES ARE LIMITED TO THE DURATION PROVIDED BY LAW.
For Warranty Work or Questions:
Contact Genesis Arms support@genesisarms.com for Limited Warranty information or to request service. A merchandise return authorization from Genesis Arms is required. Unauthorized returns will not be accepted. When you contact Genesis Arms, please identify the product, serial number, date and place of purchase and a detailed description of the issue. Shipping and insurance charges will be paid by Genesis Arms for products repaired or replaced under its Limited Warranty.
Warranty Dispute Resolution:
Any dispute regarding the Limited Warranty will be resolved at the sole discretion of GENESIS ARMS, LLC.
Warranty Registration:
To register your product for warranty, please complete our registration form: